If you are not completely satisfied with our Shared hosting services, you may be eligible for a refund (pro-rated) by sending your request in writing to our support department within thirty (30) days of completing your new order. All other sales are final, i.e. Domain Registrations, Reseller Hosting, Dedicated Hosting, Bulk SMS, Bulk Email, Website Designing, SSL Certificates, etc. are non-refundable items and will be deducted from your order total, before you receive your pro-rated refund. You must also state a detailed reason as to why you are canceling (as we request for any cancellation). We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. By placing your order with Biz2rock you agree to these terms.
Clients wish to cancel their Shared Hosting Services will need to contact our billing department either by opening a support request or by sending an email to firstname.lastname@example.org
We will try our level best to create a suitable hosting package that matches for our clients. In case, any client is not completely satisfied with our services we can provide a refund. All refunds will take a maximum of 30 working days to process and it will be refunded in your account either by Account Credits or direct deposit in your bank account. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of Payment Gateway Name, payment refund will be made to the same Bank account.
Shipping / Delivery Policy
Digital Products bought through the Online Store are delivered via biz2rock.com. Domain, Hosting are delivered in the form of user accounts existing on domain registrars panel and servers with credentials delivered into the user mailbox.
Biz2rock provides no guarantee of the availability of the webserver or hosting of the Digital Products. Biz2rock will make commercially reasonable efforts to provide availability. In the event of continued unavailability, Biz2rock will make commercially reasonable efforts to make the Digital Products available to download locally.
Membership / Subscription Policy
Any Digital Products which are purchased on a subscription basis will be subject to the following:
“Monthly” subscriptions will be charged each month on the same day as the day of the month when the subscription was first activated.
“Annual” subscriptions will be charged each year on the same day and month as the day and month as when the subscription was first activated.
If the charge is scheduled for a day that does not exist in the month being charged (for example the 31st July), then the charge will instead occur on the last day of that month.
For any customer inquiries, please email email@example.com
Terms And Conditions
1. There are no refunds on domain registrations, SMTP Server, Dedicated Hosting, Bulk SMS, Bulk Email, Website Designing, SSL Certificates. Refund requests for shared and reseller accounts after the initial 30 days non-conditional money back period will be refunded on a prorated basis of any unused time.
2. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
3. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
4. Biz2rock also reserves the right to cancel your account any time without any notice and refund.